Welcome to the City Manager’s/KPU General Manager’s Office   

The City Manager’s office serves as the chief administrative branch of the Ketchikan municipal government. Comprised of three staff, it oversees the daily operation of 15 separate departments and numerous operating divisions of the City that have a combined annual budget in excess of $67.9 million. 

In 1999, the City Manager’s office assumed the administrative responsibility for Ketchikan Public Utilities. Comprised of three primary and three support divisions that have a combined annual budget in excess of $49.4 million, KPU provides electric, telecommunications, and water services to the community. 

The City Manager works to achieve the goals and directions set by the City Council and ensures that the policy direction set by the City Council is implemented. The City Manager is also responsible for administering and overseeing the day-to-day functions, activities, and services provided by the City government, ensuring that the City’s delivery of public services is provided in an efficient and cost-effective manner. 

Feel free to call or stop by the City Manager’s Office, which is located on the 4th floor of City Hall. Office hours are Monday through Friday from 8:00 am to 5:00 pm. We are closed during the noon hour. 

2025 Holiday Office Closure Schedule for City Hall - City of Ketchikan

 Key Functions of the Office Include: 

 Strategic Planning and Policy Development 

 Employee Relations and Labor Negotiations 

 Legislative Relations 

 Intergovernmental Relations